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About Us
Greeting
Department
International Healthcare Center
International Training

Guide for Admission & Discharge

For Inpatients

Flow for admission and discharge

For Inpatients table
Admission Hospital Admit - Schedule for Admission - Admission Paperwork- Admission information Center - Admit
Discharge Discharge decision - Information on discharge - Pay for hospital bill - Receive discharge medication - Discharge
Nurses
  • Your assigned nurse is marked with the same alphabet letter (A, B, C) as is on the wall and bulletin board.
  • Please notify the nurse, if you need any service.
Things you need Toothbrush, water bottle, slippers, bedpan, toilet paper, extra pillow / blanket for guardian, underwear etc

For your safety

For your safety table
Fall prevention For safety of the patients, please raise bed rail at all times.
Valuables Please keep your cash or other valuables safe.
If you need a locker, please ask a nurse.
Telephone The number of your room is 890 - ( ). Press 9 to make a phone call to another
Press 9 to make a phone call to another area.
Emergency call In case of emergency, press the button located on the bed or next to the toilet.
Nurse lamp When the nurse is unavailable, you can find another nurse where the yellow light is on.

Meals

  • Breakfast

    07:30

  • Lunch

    12:30

  • Dinner

    18:00

Laundry
Service

  • The staffs will change the sheets every Tuesday and Friday
  • Please do not put the blankets in a laundry basket.
  • You can trade it for a new one at the nurse station.

Ward
Facilities

Ward Facilities table
Main lounge
  • Located at the both ends of the hall.
    (TV, computer with internet access, coffee and beverage vending machines)
  • Other lounge: Located at the end of east and west hall (pay phones)
  • Public toilets/shower rooms: Located in the middle of the hall
    (Guardians and patients can use them)
  • Supply room (in front of the west nurse station): water purifier, microwave, ice making
  • Machines Utility room: You can throw things away and clean patient's bedpans.
  • Your assigned nurse is marked with the same alphabet letter (A, B, C) as is on the wall and bulletin board.
  • Laundry room: You can put patient gowns and sheets. (Except for blanket, you can trade it for a new one at the nurse station.) Please put dirty or stained laundry into the navy basket.
Elevators There are elevators just for patients. Visitors can use the others.

Hospital
Facilities

Hospital Facilities table
1st floor Hana Bank (Currency exchange)
B1 ATM (Woori Bank, Hana Bank), Convenience Store, Bakery, Ice cream Shop and Restaurants

Please check more Information, Facilities on our websites.

Precautions
in case of fire

Precautions in case of fire table
Fire Safety
  • Smoking is prohibited anywhere in the hospital building.
  • In case of fire, please follow the staff's instruction to evacuate the building safely.
  • You cannot use electric machines like coffee pot, electric or portable cooker etc

Doctor's visit

8~9am, 4~5pm

- (It can be changed by your doctor.)Diagnosis, other certificates

Diagnosis,
Certificate,
Outpatient

  • Visiting hour Weekdays and Saturdays (12pm~9pm), holidays (9am~ 9pm)
  • Only one guardian can accompany with a patient.
  • Children under 12 may visit with special permission from the nursing staff.

Going out

Private Nurse

  • Please ask about the private nurse at the nurse station.
  • Personal matter If you need to go somewhere outside of the hospital,
  • Please notify the nurse.

Parking Information

Parking

It is free for 8 hours on the day of admission or discharge.
You can check about it at the information desk on the 1st basement level

Grievance
counseling

Comments& Complaints If you had any problems while you were staying at the hospital, please feel free to call us (Tel.2500), or use comment box or the website to make any comments.

Ward
placement
assistance

Maps The maps are on the wall and bulletin board

Intermediate
payment of
medical
expenses

Payment The staff will give you the bill every Tuesday.

Bank Details

1. Hospital name :
Inha University Hospital
2. Account number :
748 - 910002 – 33004
3. Bank of name :
KEB HANA BANK
4. Swift Code :
KOEXKRSE
5. Bank of Address :
253, Yonghyeon-Dong, Nam-Gu, Incheon, South Korea Inha University Branch
Beneficiary name :
Inha University Hospital
  • For more information, please call: 890-2357/2337 (82-32-890-2357/2337 for foreign countries)
  • Please pay the bill at window No.11 or No.12 on the 1st floor within 2 days.
  • After you have transferred the money, let us know by calling the number above.

Infection
Control

Infection Control table
When hands
should be washed
  • Before and after ~ patient care, entering and leaving isolation room,
  • After ~ Using bathroom, handling blood, urine or stool
Caution
  • Please avoid visiting patient if you have infectious disease
  • Children with low immunity may not allow to visit patient's room
Cover your cough

To help stop the spread of germs

  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Put your used tissue in the waste basket.
  • If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.
  • Wash your hands often with soap and warm water for 20 seconds.
  • If soap and water are not available, use an alcohol-based hand rub.

Guidelines
for patient

Guidelines for patient table
Providing
consultation in
respect to the
patient's value
and faith		 Providing consultation in respect to the patient's value and faith, Inha University Hospital has always strived for the patient's early recovery and healthy lifestyle. We promise to offer the best consultation regardless of patient's cultural, religious, social and economic conditions. If you have your special beliefs or values please let your doctor or nurse know.
Spiritual and
religious facilities

University Hospital has religious facilities including prayer rooms for Christians, Catholics and Buddhists.

  • The rooms are located on the third floor, on the opposite side of the hospital auditorium.
  • Available hours: Weekdays: 06:00~20:00 Weekends and holidays: 06:00~15:00
  • Please tell our staff if you need different religious facilities, we'll do our best to provide.
Privacy and
disclosure policy		 Inha University Hospital strives to protect patient's privacy regarding consultation, tests, treatment and transportation. If you make a special request to protect your privacy, please inform your doctor or nurse of such a request.
Personal Items
and Valuables		 Due to the number of people entering and exiting the hospital on a daily basis, we are sometimes confronted with the unfortunate occurrence of theft. Please leave valuables at home and only bring necessary items for your hospital stay. The hospital is not responsible for lost or stolen items.
If you must keep your valuables at the hospital, we urge you to place them in a hospital safe.
If you do have personal valuables (jewelry, watches, money, credit cards, etc.) that need to be secured, please notify your nurse, who will give you a key for a locker. If your belongings are lost, please inform us promptly and we will do our best to find a way to solve the problem. Securities staffs patrol the hospital to prevent potential problems. If you are in emergency room or ICU and do not have a guardian to keep your belongings, please let us know.
Protection from
physical threats
(Security)		 If you have a security-related concern, please inform your nurse of the situation.
Inha University Hospital maintains a security system for children, elderly patients, and those not able to protect from violence and kidnap threats.
Ask hospital staff for help if an you feel threatened in any way. Inha University Hospital makes every effort to prevent security risks by conducting regular security patrols. The security department patrols high risk areas and confronts any person behaving suspiciously.
Confidentiality Patient information and contents of all therapy sessions are not revealed to anyone except Inha University faculty or staff members who are directly involved in that patient's care.
Both verbal information and written records about a patient cannot be shared with any other party without the written consent of the patient. If a patient has their legal guardian, the consultation of the patient can be discussed with medical staff and the legal guardian instead of the patient.
Limits of
confidentiality
are as follow:
  • 1) Patient agrees to
    • Have legal guardian
    • Sign legal informed consent form for research
  • 2) The legal guardian of the patient requests patient's medical information if the patient is unable to communicate their wishes.
  • 3) If patient is in critical condition
Providing
information of
consultation		 Information on our faculties and clinics are provided on our website (www.inha.com) Patient and their family members have the right to participate in making decisions regarding the method of treatment.
Medical information will be provided when the patient's doctor meets the patient to discuss plan of treatment or informed consent is needed. Patient can request to have medical information and discharge summary released if they require such a report during their hospital stay or the time of check out Please feel free to ask your nurse or doctor any questions or requests.
Rights to refuse
or discontinue
treatment		 A patient and their family members have the right to ask their health care professional to refuse or discontinue the treatment. The medical staff will explain complications and results according to decisions that are made by the patient and family members and talk about alternative treatments.

Guidelines for patient > Policy on Do Not Resuscitate A patient and their family members have the right to ask their health care professional to refuse or discontinue the treatment.
Rights to refuse
or discontinue
treatment		 Patients and their family have the right to refuse or discontinue treatment based on their belief or faith and cultural reasons. The decision should adhere to the law.
Pain assessment
and management		 The medical staff will make every effort to make the patient comfortable. Inform the health care professional of painful sites, character, severity, if you have pain.
Process for
dealing with
patient complaints

To process patient's complaints Inha University Hospital has customer satisfaction desk as follows:

  • To meet a person in charge, please visit CS team *
  • Website: www.inha.com
  • Comment box: 28 boxes are placed in inside the hospital (outpatient clinic15 boxes, General floor: 13 Boxes)
  • Call: 032- 890-2500
Informed consent It is the process of communication between a patient and physician that results in the patient's authorization or agreement to undergo a specific medical intervention. In the communications process, the physician providing or performing the treatment and/or procedure (not a delegated representative), should disclose and discuss with the patient.
Organ and tissue
donation		 Organ and tissue donations provide new hope to seriously ill or injured people.
The Inha University Hospital participates with the living Legacy Foundation to manage organ and tissue donations. For more information on donations, call 032-890-3060